TERM OF USE
📄 GIOMIND – TERMS OF USE
COMPREHENSIVE LEGAL VERSION
Last Updated: December 1, 2025
Effective Date: December 1, 2025
Applicable to All Users Worldwide
⚠️ CRITICAL NOTICE – PLEASE READ CAREFULLY ⚠️
BY DOWNLOADING, ACCESSING, OR USING GIOMIND, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS SERVICE.
THIS AGREEMENT CONTAINS IMPORTANT LIMITATIONS ON LIABILITY, DISCLAIMERS OF WARRANTIES, AND REQUIRES BINDING ARBITRATION OF DISPUTES.
1. INTRODUCTION & ACCEPTANCE OF TERMS
1.1 Agreement to Terms
By downloading, installing, accessing, or using GioMind (the "App", "Service", "Application", or "Platform"), you:
• Confirm you have read, understood, and agree to these Terms of Use ("Terms", "Agreement")
• Agree to be legally bound by this Agreement
• Confirm you are at least 18 years old (or the age of majority in your jurisdiction, whichever is higher)
• Understand that GioMind uses third-party artificial intelligence systems
• Accept all risks associated with using AI-generated content
• Waive any claims against GioMind to the maximum extent permitted by law
1.2 Legal Capacity
You represent and warrant that:
• You have the legal capacity to enter into binding contracts
• You are not prohibited by law from using this Service
• All information you provide is accurate and truthful
• You will comply with all applicable local, national, and international laws
1.3 If You Disagree
If you do not agree to these Terms, you must immediately:
• Stop using the Service
• Uninstall the Application
• Delete your account (if created)
2. ABOUT GIOMIND & NATURE OF THE SERVICE
2.1 Service Description
GioMind is a digital wellness, mindfulness, and self-help support application designed for general well-being purposes only.
The Service provides:
• Guided meditation sessions
• Breathing exercises and techniques
• Relaxation programs and soundscapes
• Mood tracking and journaling tools
• AI-powered conversational wellness support
• Educational content about mindfulness and well-being
• Daily reminders and motivational content
2.2 Platform Availability
GioMind is currently available exclusively on:
• iOS (iPhone and iPad)
• Through the Apple App Store
The Service is not available on Android, web, or any other platforms.
2.3 What GioMind IS NOT
GioMind is NOT and does not provide:
❌ Medical treatment, advice, or services
❌ Psychiatric evaluation or care
❌ Psychological therapy or counseling
❌ Clinical mental health services
❌ Diagnosis of any medical or mental health condition
❌ Treatment for any illness or disorder
❌ Emergency mental health services
❌ Crisis intervention
❌ Suicide prevention services
❌ Professional healthcare of any kind
❌ A replacement for licensed medical professionals
2.4 Service Purpose
The Service is intended ONLY for:
• General wellness support
• Relaxation and stress reduction
• Mindfulness practice
• Self-reflection and personal growth
• Educational purposes
3. AI-GENERATED CONTENT & COMPREHENSIVE DISCLAIMER
3.1 Third-Party AI Systems
GioMind uses artificial intelligence technology provided by third-party companies, including but not limited to:
• OpenAI (GPT models and variations)
• Anthropic (Claude AI models)
• Other AI service providers (current and future)
3.2 Nature of AI-Generated Content
You expressly understand and agree that:
• AI responses are AUTOMATICALLY GENERATED by algorithms
• NO human professional reviews or approves AI responses before delivery
• AI output is NOT verified for accuracy, safety, or appropriateness
• AI may produce unpredictable, unusual, or unintended content
• AI does NOT have medical, psychological, or clinical training
• AI does NOT understand your personal medical or mental health situation
• AI cannot assess whether advice is safe or appropriate for you
3.3 AI Content Limitations & Risks
AI-generated content may be:
❌ Inaccurate or factually wrong
❌ Incomplete or missing critical information
❌ Outdated or no longer current
❌ Misleading or confusing
❌ Inconsistent across different sessions
❌ Inappropriate for your specific situation
❌ Harmful if followed or relied upon
❌ Not applicable to your jurisdiction or circumstances
❌ Based on biased or incomplete training data
3.4 Your Responsibility
You are SOLELY and ENTIRELY responsible for:
• How you interpret AI-generated content
• Any decisions you make based on AI responses
• Any actions you take after receiving AI content
• Verifying information with qualified professionals
• Assessing whether content is safe and appropriate for you
• Any consequences resulting from your use of AI content
3.5 No Warranties for AI Content
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• GioMind makes NO WARRANTIES about AI accuracy, reliability, or safety
• GioMind does NOT guarantee any specific results or outcomes
• GioMind does NOT endorse or verify AI-generated content
• GioMind CANNOT and does NOT control AI outputs
• GioMind assumes NO LIABILITY for AI responses or their consequences
3.6 AI Memory & Conversation Retention
GioMind uses an AI memory system to provide personalized responses:
WHAT IS STORED:
• Conversation history and context
• Personal information you share (name, age, preferences, health conditions, etc.)
• Goals, habits, and behavioral patterns
• Events, appointments, and reminders
3-LAYER MEMORY SYSTEM:
1. PERMANENT (Importance: 5) - Never deleted automatically
• Core identity: Name, age, profession, family status
• Health: Chronic conditions, allergies, ongoing medications
• Character traits and definite preferences
2. MEDIUM-TERM (Importance: 3-4) - Retained for 90 days
• Recent events, job changes, active projects
• Ongoing goals and temporary preferences
• Relationships and learned behavioral patterns
3. TEMPORARY (Importance: 1-2) - Retained for 7 days
• Daily status: "I am tired today", "had a meeting yesterday"
• This week's events and momentary feelings
• Non-repetitive, one-time situations
AUTOMATIC DECAY RULES:
• Information mentioned 3+ times → importance increases
• Information mentioned 15+ times → becomes PERMANENT
• Unused information after 7/90 days → automatically deleted based on importance
• Conflicting information → you will be asked to clarify
EVENT TRACKING:
• Maximum 10 events stored at any time
• Cancelled events → deleted after 90 days
• Completed events → deleted after 180 days
• Oldest events automatically removed when limit reached
EVENT LIMITATIONS & DISCLAIMERS:
• AI may create INCORRECT or INACCURATE events
• Dates, times, and details may be WRONG
• AI may FORGET to create reminders you mentioned
• AI may MISUNDERSTAND your instructions
• Events are NOT verified by humans
• You are responsible for verifying all event information
• Do NOT rely on AI for critical appointments or time-sensitive events
• Always use a proper calendar app for important events
DATA DELETION:
You can delete your AI memory data:
• Settings → Delete Account (permanently deletes ALL data including AI memory)
• Email us: giomind.app@gmail.com with deletion request
UPON ACCOUNT DELETION:
• All AI memory data deleted within 90 days
• Conversation history permanently removed
• Event data deleted
• Personal information permanently erased
• Anonymized analytics may be retained
THIRD-PARTY AI PROVIDER RETENTION:
• OpenAI: Retains data for 30 days (subject to their policy)
• Anthropic: Retention varies (subject to their policy)
• See Section 15 (Privacy & Data Protection) for details
IMPORTANT:
• AI memory is NOT reviewed by humans (except for safety concerns)
• Memory is used to personalize responses only
• You are responsible for what you share with AI
• Do NOT share sensitive information you don't want stored
• Memory system may contain errors or inaccuracies
4. ABSOLUTE PROHIBITION: NO MEDICAL OR MENTAL HEALTH USE
4.1 Critical Warning – Not a Medical Service
⚠️ GIOMIND IS NOT A MEDICAL, PSYCHIATRIC, PSYCHOLOGICAL, OR THERAPEUTIC SERVICE ⚠️
The Service is NOT a substitute for:
❌ Medical advice, diagnosis, or treatment
❌ Psychiatric evaluation or medication management
❌ Psychological counseling or psychotherapy
❌ Clinical mental health treatment
❌ Emergency mental health services
❌ Crisis intervention or suicide prevention
❌ Professional healthcare of any kind
4.2 Conditions Requiring Professional Care
GioMind is NOT designed for and NOT suitable for individuals with:
• Major depression or depressive disorders
• Bipolar disorder
• Schizophrenia or psychotic disorders
• Severe anxiety disorders
• Post-traumatic stress disorder (PTSD)
• Eating disorders
• Substance use disorders
• Suicidal ideation or self-harm tendencies
• Any diagnosed mental health condition requiring treatment
• Any medical condition affecting mental state
IF YOU HAVE ANY OF THESE CONDITIONS, DO NOT RELY ON GIOMIND.
4.3 When to Seek Professional Help
You MUST immediately contact a licensed healthcare professional if you experience:
• Thoughts of suicide or self-harm
• Thoughts of harming others
• Severe depression or hopelessness
• Psychotic symptoms (hallucinations, delusions)
• Severe anxiety or panic attacks
• Substance abuse or addiction issues
• Trauma or abuse (current or past)
• Any mental health crisis or emergency
4.4 Emergency Contacts
In case of emergency, immediately contact:
🚨 Emergency Services:
• United States: 911
• European Union: 112
• United Kingdom: 999
• Australia: 000
• Turkey: 112
• Canada: 911
• [Check your local emergency number]
🆘 Crisis Helplines:
• National Suicide Prevention Lifeline (US): 988
• Crisis Text Line (US): Text "HELLO" to 741741
• Samaritans (UK): 116 123
• Lifeline (Australia): 13 11 14
• [Check your local crisis helpline]
4.5 Absolute Prohibition on Reliance
UNDER NO CIRCUMSTANCES should you:
❌ Rely on GioMind for medical or mental health decisions
❌ Use GioMind instead of seeking professional care
❌ Delay seeking professional help based on GioMind content
❌ Stop prescribed treatments based on GioMind suggestions
❌ Use GioMind during a mental health crisis or emergency
5. AGE RESTRICTIONS & PARENTAL CONSENT
5.1 Minimum Age Requirement
To use GioMind, you MUST be:
• At least 18 years old, OR
• The age of majority in your jurisdiction (whichever is higher)
Examples:
• United States: 18 years (19 in Alabama, Nebraska; 21 in Mississippi)
• European Union: 18 years (16 for some services)
• United Kingdom: 18 years
• Canada: 18-19 years (varies by province)
• Australia: 18 years
• Turkey: 18 years
5.2 Age Verification
By using GioMind, you represent and warrant that you meet the age requirement.
5.3 No Use by Minors
• GioMind does NOT knowingly collect data from anyone under 18
• GioMind is NOT designed or intended for minors
• If you are under 18, you MUST immediately stop using the Service
5.4 Parental Responsibility
If you are a parent or guardian and discover your minor child is using GioMind:
• Immediately remove the App from their device
• Contact us at giomind.app@gmail.com to delete their data
• We will delete accounts of users we discover are underage
6. ACCOUNT REGISTRATION, SECURITY & USER OBLIGATIONS
6.1 Account Creation
To access certain features, you must create an account.
You agree to:
✓ Provide accurate, complete, and current information
✓ Update your information to keep it accurate
✓ Choose a secure password
✓ Keep your login credentials confidential
✓ Not share your account with others
✓ Not use another person's account
6.2 Account Security
You are SOLELY responsible for:
• All activities that occur under your account
• Maintaining the security of your device
• Keeping your password confidential
• Any unauthorized access resulting from your negligence
• Notifying us immediately if you suspect unauthorized access
6.3 Account Termination
We reserve the right to suspend or terminate your account immediately if:
• You violate these Terms
• You provide false information
• You are under 18 years old
• You engage in prohibited conduct
• We suspect fraudulent activity
• Required by law or legal process
6.4 No Liability for Account Issues
GioMind is NOT responsible for:
❌ Losses caused by unauthorized account access
❌ Your failure to secure your device or account
❌ Password theft or data breaches on your device
❌ Account compromise due to your actions or negligence
7. SUBSCRIPTIONS, PAYMENTS & AUTOMATIC RENEWAL
7.1 Subscription Model
GioMind operates on a MONTHLY SUBSCRIPTION model.
• Subscription Type: Monthly only
• Payment Platform: Apple App Store only
• Free Trial: NOT AVAILABLE
• Payment begins immediately upon subscription
7.2 Subscription Terms
By subscribing, you agree that:
✓ You will be charged the subscription price listed in the App Store
✓ Prices may vary by country, region, and local currency
✓ Prices include applicable taxes (VAT, GST, etc.) where required
✓ Pricing may change at any time (with notice as required by law)
✓ Your subscription will automatically renew each month
7.3 Automatic Renewal
YOUR SUBSCRIPTION AUTOMATICALLY RENEWS UNLESS CANCELED.
• Renewal occurs 24 hours before the current period ends
• Your payment method will be charged automatically
• You will receive the same subscription at the then-current price
• Renewal continues until you cancel
7.4 Cancellation Policy
To cancel your subscription:
1. Open Settings on your iOS device
2. Tap your Apple ID at the top
3. Tap "Subscriptions"
4. Select GioMind
5. Tap "Cancel Subscription"
Important:
• You must cancel at least 24 hours before renewal to avoid being charged
• Cancellation takes effect at the end of the current billing period
• You retain access until the end of the paid period
• No partial refunds for unused time in the current period
7.5 Refund Policy
ALL PAYMENTS ARE PROCESSED THROUGH APPLE APP STORE.
• GioMind CANNOT issue refunds directly
• ALL refund requests must be submitted to Apple
• Refunds are subject to Apple's refund policy
• We have no control over Apple's refund decisions
To request a refund from Apple:
1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your GioMind purchase
4. Click "Report a Problem"
5. Follow Apple's instructions
Apple's Refund Policy: https://support.apple.com/en-us/HT204084
7.6 Restore Purchases
If you previously purchased a subscription:
• You can restore your purchase in the App
• Tap "Restore Purchases" in Settings
• Sign in with the same Apple ID used for original purchase
7.7 Payment Processing
• All payments are processed by Apple, Inc.
• You agree to Apple's payment terms
• GioMind does NOT store or process credit card information
• Payment disputes must be directed to Apple
7.8 Price Changes
We reserve the right to change subscription prices at any time.
• Active subscribers will be notified of price changes
• Notice will be provided as required by applicable law (typically 30 days)
• Continued use after price change constitutes acceptance
• You may cancel before the price change takes effect
7.9 Subscription Limitations
❌ No free trial period
❌ No yearly or other subscription options currently available
❌ No lifetime or one-time purchase options
❌ No family sharing plans
❌ No corporate or bulk licensing
8. PROHIBITED CONDUCT & USER RESPONSIBILITIES
8.1 Strictly Prohibited Activities
You agree NOT to:
Medical/Health Misuse:
❌ Use GioMind for medical or mental health treatment
❌ Rely on AI responses for health decisions
❌ Seek diagnosis or treatment advice from the App
❌ Use the Service during mental health crises
❌ Replace professional medical care with GioMind
Technical Misuse:
❌ Reverse engineer, decompile, or disassemble the App
❌ Attempt to hack, breach, or circumvent security measures
❌ Use automated systems or bots to access the Service
❌ Scrape, copy, or extract data from the Service
❌ Interfere with or disrupt the Service or servers
❌ Introduce viruses, malware, or harmful code
Content Misuse:
❌ Upload illegal, harmful, or hateful content
❌ Harass, threaten, or abuse others
❌ Impersonate any person or entity
❌ Violate intellectual property rights
❌ Post spam or unsolicited commercial content
Account Misuse:
❌ Create multiple accounts to circumvent restrictions
❌ Share your account with others
❌ Sell or transfer your account
❌ Provide false age or identity information
Dangerous Use:
❌ Use GioMind while driving any vehicle
❌ Use GioMind while operating machinery or equipment
❌ Use GioMind in any situation requiring attention to safety
❌ Use meditation or breathing features if medically contraindicated
Legal Violations:
❌ Use the Service for any illegal purpose
❌ Violate any applicable local, national, or international law
❌ Facilitate or encourage illegal activity
8.2 Consequences of Violations
If you violate these Terms, we may:
• Immediately suspend or terminate your account
• Remove or disable access to content
• Report violations to law enforcement
• Take legal action to recover damages
• Refuse future access to the Service
8.3 No Refunds for Violations
If your account is terminated for violating these Terms:
• You are NOT entitled to any refund
• All paid subscription time is forfeited
• You remain liable for all fees owed
9. COMPREHENSIVE LIMITATION OF LIABILITY
⚠️ CRITICAL LEGAL PROTECTION – READ CAREFULLY ⚠️
9.1 Maximum Liability Cap
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF GIOMIND, ITS DEVELOPER, OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, PARTNERS, SUPPLIERS, AND SERVICE PROVIDERS FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE LESSER OF:
(a) The amount you paid to GioMind in the 12 months before the claim, OR
(b) $10.00 USD (ten US dollars)
This limitation applies regardless of the theory of liability, whether based on warranty, contract, statute, tort (including negligence), or any other legal theory.
9.2 Excluded Liability Categories
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIOMIND SHALL NOT BE LIABLE FOR:
Health & Safety:
❌ Any physical injuries or harm
❌ Any mental health issues or deterioration
❌ Any emotional distress, anxiety, or psychological harm
❌ Any medical conditions or health outcomes
❌ Any decisions made based on App content
❌ Any failure to seek appropriate medical care
❌ Any reliance on AI-generated content
❌ Any harm from breathing exercises or meditation
Financial:
❌ Loss of profits, revenue, or income
❌ Loss of business opportunities
❌ Financial losses of any kind
❌ Cost of substitute services
Data & Access:
❌ Loss of data, files, or content
❌ Corrupted or deleted information
❌ Service interruptions or unavailability
❌ Technical failures or malfunctions
Consequential Damages:
❌ Indirect damages
❌ Incidental damages
❌ Consequential damages
❌ Special damages
❌ Punitive damages
❌ Exemplary damages
Third-Party Issues:
❌ Actions or omissions of third-party service providers
❌ AI errors or failures
❌ Apple App Store issues
❌ Internet connectivity problems
❌ Device compatibility issues
9.3 AI-Specific Disclaimer
GioMind assumes NO LIABILITY whatsoever for:
• Any AI-generated content, responses, or suggestions
• Accuracy, completeness, or safety of AI outputs
• Decisions made based on AI interactions
• Misunderstandings or misinterpretations of AI content
• AI failures, errors, or unpredictable behavior
• Consequences of following or relying on AI advice
9.4 Essential Basis of Agreement
YOU ACKNOWLEDGE AND AGREE THAT:
• These liability limitations are ESSENTIAL to this Agreement
• GioMind would not provide the Service without these limitations
• You accept all risks associated with using the Service
• These limitations apply even if GioMind has been advised of potential damages
• These limitations apply even if any remedy fails of its essential purpose
9.5 Jurisdictional Variations
Some jurisdictions do not allow certain liability limitations. In such cases:
• Limitations apply to the maximum extent permitted by law
• If any limitation is found unenforceable, it shall be modified to the maximum extent permitted
• All other limitations remain in full force
9.6 Your Assumption of Risk
BY USING GIOMIND, YOU EXPRESSLY ASSUME ALL RISKS, INCLUDING BUT NOT LIMITED TO:
• Health risks from misinterpreting wellness content
• Risks from relying on AI-generated advice
• Technical risks from software or service failures
• Financial risks from subscription charges
• Any other risks inherent in using digital wellness services
10. DISCLAIMERS OF WARRANTIES
⚠️ NO WARRANTIES – USE AT YOUR OWN RISK ⚠️
10.1 "AS IS" and "AS AVAILABLE" Service
TO THE FULLEST EXTENT PERMITTED BY LAW, GIOMIND IS PROVIDED:
• "AS IS" – in its current condition with all faults
• "AS AVAILABLE" – without any guarantee of availability
• WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED
10.2 Specific Warranty Disclaimers
GioMind EXPLICITLY DISCLAIMS all warranties, including but not limited to:
❌ MERCHANTABILITY – No warranty that the Service is fit for general use
❌ FITNESS FOR A PARTICULAR PURPOSE – No warranty the Service meets your needs
❌ NON-INFRINGEMENT – No warranty the Service doesn't infringe third-party rights
❌ TITLE – No warranty of ownership or clear title
❌ ACCURACY – No warranty that content is accurate or complete
❌ RELIABILITY – No warranty of consistent or reliable operation
❌ ERROR-FREE OPERATION – No warranty the Service is free from bugs or errors
❌ UNINTERRUPTED ACCESS – No warranty of continuous availability
❌ SECURITY – No warranty against hacking, data breaches, or unauthorized access
❌ COMPATIBILITY – No warranty of compatibility with your device or OS version
❌ RESULTS – No warranty of any specific outcomes or benefits
10.3 AI-Specific Disclaimers
Regarding AI-generated content:
❌ No warranty of accuracy, safety, or appropriateness
❌ No warranty of consistency across sessions
❌ No warranty that AI will meet your expectations
❌ No warranty that AI is free from bias or errors
❌ No warranty that AI responses are medically or psychologically sound
10.4 Third-Party Service Disclaimers
We make NO WARRANTIES regarding:
• OpenAI, Anthropic, or other AI providers
• Apple App Store or iOS platform
• Firebase, cloud storage, or hosting services
• Internet connectivity
• Your device or operating system
10.5 Forward-Looking Statements
Any statements about future features, updates, or improvements are:
• NOT guarantees or warranties
• Subject to change without notice
• Provided for informational purposes only
• Not legally binding commitments
11. SERVICE AVAILABILITY & TECHNICAL LIMITATIONS
11.1 No Guarantee of Availability
You understand and agree that:
• GioMind may be unavailable at any time without notice
• Service interruptions may occur due to maintenance, updates, or technical issues
• We do NOT guarantee 99%, 95%, or any specific uptime percentage
• Service may be limited or degraded during high traffic periods
11.2 Technical Limitations Beyond Our Control
The Service may be affected by factors outside our control, including:
• Apple iOS updates or restrictions
• Device-specific limitations (iPhone/iPad hardware or software)
• Low power mode or battery optimization settings
• Network connectivity issues (Wi-Fi, cellular data)
• Internet service provider problems
• Third-party service outages (OpenAI, Firebase, Anthropic, Cloudflare)
• Server maintenance or failures
• Cyber attacks, DDoS attacks, or security incidents
• Natural disasters or force majeure events
• Government actions, censorship, or regulatory requirements
11.3 Feature Limitations
You acknowledge that:
• Some features may not work on all iOS versions
• Some features may require specific device capabilities
• Notifications may be delayed or not delivered due to iOS restrictions
• Background audio may be interrupted by system limitations
• AI responses may be delayed during high usage periods
• Offline functionality may be limited or unavailable
• Data synchronization across devices may fail or be incomplete
11.4 Data Loss & Corruption Risks
GioMind is NOT responsible for:
❌ Lost journal entries, mood data, or user-generated content
❌ Progress tracking errors or inconsistencies
❌ Corrupted sessions or incomplete data saves
❌ Failed data backups or restoration issues
❌ iCloud synchronization problems
❌ Data conflicts between multiple devices
11.5 No Liability for Service Interruptions
WE ARE NOT LIABLE FOR:
• Any inability to access the Service
• Any delays, interruptions, or failures
• Any data loss resulting from service issues
• Any damages caused by unavailability
• Any alternative arrangements you must make
11.6 Right to Modify or Discontinue Service
We reserve the right at any time to:
• Modify features, functionality, or content
• Discontinue the Service entirely
• Remove or disable specific features
• Change technical requirements or compatibility
• Migrate to new platforms or technologies
NO REFUNDS will be provided if the Service is modified or discontinued.
12. SAFETY WARNINGS & USER RESPONSIBILITY
⚠️ CRITICAL SAFETY INFORMATION ⚠️
12.1 Attention & Focus Requirements
DO NOT USE GIOMIND when:
🚫 Driving any vehicle (car, motorcycle, bicycle, etc.)
🚫 Operating machinery or equipment
🚫 Cooking or using kitchen appliances
🚫 Crossing streets or walking in traffic
🚫 Supervising children or vulnerable individuals
🚫 In any situation requiring your full attention
🚫 When safety could be compromised by distraction
FAILURE TO FOLLOW THIS WARNING COULD RESULT IN SERIOUS INJURY OR DEATH.
12.2 Medical Contraindications
Breathing exercises and meditation may NOT be safe for individuals with:
• Respiratory conditions (asthma, COPD, etc.)
• Cardiovascular conditions (heart disease, high blood pressure)
• Epilepsy or seizure disorders
• Severe mental health conditions
• Pregnancy (consult your doctor first)
• Recent surgery or physical trauma
• Any condition affecting breathing or consciousness
CONSULT YOUR DOCTOR BEFORE USING BREATHING OR MEDITATION FEATURES.
12.3 Stop Immediately If You Experience:
• Dizziness or lightheadedness
• Shortness of breath or difficulty breathing
• Chest pain or heart palpitations
• Severe anxiety or panic
• Dissociation or loss of touch with reality
• Any unusual or concerning symptoms
• Worsening of any existing condition
If symptoms persist, seek immediate medical attention.
12.4 Environment Safety
Ensure you are in a safe environment before using GioMind:
✓ Sitting or lying down comfortably
✓ In a quiet, safe space
✓ Free from hazards or distractions
✓ Not responsible for others' safety during use
12.5 Acknowledgment of Risks
By using GioMind, you acknowledge that:
• You have read and understood all safety warnings
• You accept all risks associated with using the Service
• You are solely responsible for your safety during use
• GioMind is NOT liable for any injuries or harm resulting from misuse
13. THIRD-PARTY SERVICES & INTEGRATIONS
13.1 Third-Party Service Providers
GioMind uses and relies upon third-party services, including but not limited to:
AI & Machine Learning:
• OpenAI (GPT models and variants)
• Anthropic (Claude AI models)
• Other AI service providers (current and future)
Infrastructure & Hosting:
• Firebase (Google LLC) – Database, authentication, analytics
• Cloudflare R2 – Media storage and content delivery
• Apple CloudKit / iCloud – Data synchronization (if enabled)
Platform & Payment:
• Apple Inc. – iOS platform, App Store, payment processing
• Apple StoreKit – Subscription management
Analytics & Performance:
• Firebase Analytics
• Firebase Crashlytics
• Apple App Analytics (if enabled)
Text-to-Speech & Audio:
• Third-party TTS providers
• Audio processing services
Content & Media Providers:
• Suno AI – AI-generated music, soundscapes, and audio content for meditation sessions
• Pixabay – Stock images, videos, audio files, sound effects, and visual content
• Other stock media providers (current and future)
13.2 Acceptance of Third-Party Terms
BY USING GIOMIND, YOU AGREE TO:
• OpenAI Terms of Service: https://openai.com/policies/terms-of-use
• Anthropic Terms of Service: https://www.anthropic.com/legal/consumer-terms
• Google Firebase Terms: https://firebase.google.com/terms
• Cloudflare Terms: https://www.cloudflare.com/terms
• Apple Terms of Service: https://www.apple.com/legal/internet-services/itunes/
• Suno AI Terms of Service: https://suno.com/terms
• Pixabay Terms of Service: https://pixabay.com/service/terms/
• All other applicable third-party terms
13.3 Third-Party Liability Disclaimer
GioMind is NOT responsible for:
❌ Third-party service failures, outages, or errors
❌ AI provider errors, biases, or harmful outputs
❌ Data breaches or security issues at third-party services
❌ Changes to third-party terms or policies
❌ Discontinuation of third-party services
❌ Privacy practices of third-party providers
❌ Apple's refund policies or payment processing
❌ Any actions or omissions of third parties
13.4 Data Processing by Third Parties
Your data may be processed by third parties as described in our Privacy Policy.
You understand that:
• Third parties have their own privacy policies
• We cannot control third-party data practices
• Data may be transferred internationally
• Third-party services may change without notice
13.5 No Endorsement
Use of third-party services does NOT constitute:
• Endorsement of those services
• Any warranty or guarantee about those services
• Any partnership or affiliation beyond technical integration
14. INTELLECTUAL PROPERTY RIGHTS
14.1 Ownership of Content
ALL content within GioMind is the exclusive property of GioMind and its licensors, including but not limited to:
• Software code and algorithms
• Text, scripts, and written content
• Meditation guides and wellness programs
• Logos, trademarks, and brand elements
• Graphics, images, and visual designs
• Audio files, music, and soundscapes (including AI-generated music from Suno AI)
• Stock images, videos, and sound effects (sourced from Pixabay and other providers)
• Video content and animations
• User interface and user experience designs
• AI prompts and conversation flows
• Database structures and architectures
14.1A Third-Party Content Licensing
Some content in GioMind is licensed from third-party providers:
• Music and audio content may be generated by Suno AI (subject to Suno's license terms)
• Images, videos, and sound effects may be sourced from Pixabay (subject to Pixabay License)
• Other media may be licensed from stock content providers
While we have the right to use this content in GioMind, you acknowledge that:
• Third-party content is subject to the provider's license terms
• You may NOT extract, download, or reuse third-party content outside of GioMind
• Suno AI-generated music remains subject to Suno's usage terms
• Pixabay content is subject to Pixabay's Content License
• Violation of third-party licenses may result in account termination
14.2 Fictional Characters & Voices
ALL voices, audio narrations, characters, personas, and visual representations within GioMind – including those generated using:
• Text-to-Speech (TTS) technology
• AI voice synthesis
• AI image generation
• Character design systems
Are ENTIRELY FICTIONAL and:
✓ Do NOT represent real people, living or deceased
✓ Any resemblance to actual individuals is purely coincidental
✓ Are provided solely for wellness, educational, and entertainment purposes
✓ Are proprietary creations of GioMind
14.3 Trademarks
"GioMind" and all related logos, names, and marks are trademarks of GioMind.
Unauthorized use is strictly prohibited.
14.4 Copyright Protection
All content is protected by:
• Copyright laws
• International treaties
• Intellectual property laws of applicable jurisdictions
14.5 Prohibited Uses of Content
You agree NOT to:
❌ Copy, reproduce, or duplicate any content
❌ Download or extract content for offline use (except as permitted in-app)
❌ Download, extract, or save Suno AI-generated music or audio files
❌ Download, extract, or reuse Pixabay images, videos, or sound effects outside of GioMind
❌ Circumvent content protection or DRM measures
❌ Use audio recording tools to capture Suno AI music
❌ Screenshot or screen-record content for redistribution
❌ Modify, adapt, or create derivative works
❌ Distribute, sell, rent, or lease any content
❌ Publicly display or perform any content
❌ Reverse engineer any software or algorithms
❌ Remove or alter copyright notices or watermarks
❌ Use content for commercial purposes
❌ Use content to train AI or machine learning models
❌ Frame or embed content on other websites or apps
14.6 Limited License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
• Access and use the Service for personal, non-commercial purposes
• Use features as intended within the App
• View and listen to content during active subscription
This license automatically terminates if you violate these Terms.
14.7 User-Generated Content
Any content you create within the App (journal entries, notes, etc.):
• Remains your property
• Is licensed to us for the purpose of providing the Service
• May be processed by AI systems to provide personalized features
• Is subject to our Privacy Policy
We do NOT claim ownership of your personal journal entries or mood data.
14.8 Feedback & Suggestions
If you provide feedback, suggestions, or ideas about GioMind:
• You grant us a perpetual, worldwide, royalty-free license to use them
• We are NOT obligated to compensate you
• We may use, implement, or ignore feedback at our discretion
14.9 DMCA & Copyright Infringement
If you believe content in GioMind infringes your copyright, contact:
Include: (a) description of copyrighted work, (b) infringing content location, (c) your contact information, (d) statement of good faith belief, (e) statement of accuracy under penalty of perjury, (f) physical or electronic signature.
15. PRIVACY & DATA PROTECTION
15.1 Privacy Policy Incorporation
Your use of GioMind is subject to our Privacy Policy, which is incorporated into these Terms by reference.
By using the Service, you agree to:
• Collection, processing, and use of your data as described in the Privacy Policy
• Transfer of data to third-party service providers
• International data transfers (including to the US and other countries)
• Use of cookies and similar technologies
15.2 Location of Privacy Policy
Our complete Privacy Policy is available at:
• Within the App (Settings → Privacy Policy)
• On our website: [URL to be added]
• By request: giomind.app@gmail.com
15.3 Data Practices Summary
We collect and process:
• Account information (email, name if provided)
• Usage data (features used, session times)
• Device information (iOS version, device model)
• Mood tracking and journal entries (if you use these features)
• AI conversation history (for providing personalized responses)
• Analytics and crash data
15.4 International Data Transfers
Your data may be transferred to and processed in:
• United States (OpenAI, Firebase, Cloudflare servers)
• European Union (if applicable)
• Other countries where our service providers operate
We implement appropriate safeguards for international transfers as required by law.
15.5 Your Rights (Depending on Jurisdiction)
GDPR Rights (European Union):
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority
CCPA/CPRA Rights (California):
• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do NOT sell your data)
• Right to non-discrimination for exercising your rights
UK GDPR Rights (United Kingdom):
• Similar rights to EU GDPR
• Contact UK Information Commissioner's Office (ICO)
Other Jurisdictions:
• Rights vary by country and applicable law
• Contact us to inquire about your specific rights
15.6 Exercising Your Rights
To exercise privacy rights:
📧 Email: giomind.app@gmail.com
Subject: "Privacy Rights Request"
Include: (a) your name, (b) email address used for account, (c) specific request, (d) jurisdiction if applicable
We will respond within the timeframe required by applicable law (typically 30 days).
15.7 Data Retention
We retain your data:
• While your account is active
• For as long as necessary to provide the Service
• As required by law or legitimate business purposes
• As specified in our Privacy Policy
Upon account deletion:
• Personal data is deleted within 90 days
• Anonymized data may be retained for analytics
• Backups may persist for up to 180 days
15.8 Children's Privacy
We do NOT knowingly collect data from anyone under 18.
If we discover underage use:
• Account will be immediately terminated
• Data will be deleted
• No refunds will be provided
16. INTERNATIONAL USE & COMPLIANCE
16.1 Global Availability
GioMind is available worldwide through the Apple App Store, subject to:
• Local laws and regulations
• Apple's regional restrictions
• Export control laws
• Government censorship or blocking
16.2 Your Responsibility for Local Compliance
YOU are responsible for:
• Compliance with laws in your jurisdiction
• Determining whether use of GioMind is legal in your country
• Obtaining necessary permissions or licenses
• Payment of applicable taxes
16.3 Export Controls
You agree NOT to:
• Use GioMind in countries subject to US export embargoes
• Use the Service if you are on any US government restricted party list
• Export or re-export the App in violation of export control laws
Restricted countries may include (subject to change):
• Cuba, Iran, North Korea, Syria, Crimea region
• Other countries designated by US, EU, or UN sanctions
16.4 Jurisdictional Variations
Some features or content may:
• Not be available in all countries
• Be modified to comply with local laws
• Be subject to age verification or content restrictions
16.5 Language & Translation
• Primary language: English
• Translations may be provided for convenience only
• English version controls in case of discrepancies
• AI-generated content is primarily in English (other languages may be less reliable)
16.6 Regulatory Compliance by Country
EUROPEAN UNION:
• GDPR compliance (see Privacy section)
• Digital Services Act compliance
• Consumer Rights Directive (14-day withdrawal right for digital content)
• Platform-to-Business Regulation (if applicable)
UNITED KINGDOM:
• UK GDPR compliance
• Consumer Rights Act 2015
• Online Safety Act (compliance as required)
UNITED STATES:
• CCPA/CPRA compliance (California)
• COPPA compliance (children's privacy)
• FTC Act compliance
• State-specific laws (Virginia, Colorado, Connecticut, Utah, etc.)
CANADA:
• PIPEDA compliance (federal)
• Quebec Law 25 / Bill 64 compliance
• Provincial consumer protection laws
AUSTRALIA:
• Privacy Act 1988 compliance
• Australian Consumer Law (ACL) – Note: certain consumer guarantees cannot be excluded
BRAZIL:
• LGPD (Lei Geral de Proteção de Dados) compliance
• Consumer Defense Code (CDC)
TURKEY:
• KVKK (Law on Protection of Personal Data) compliance
• Consumer Protection Law compliance
INDIA:
• IT Rules 2021 compliance
• Digital Personal Data Protection Act (when effective)
• Consumer Protection Act compliance
OTHER JURISDICTIONS:
• Compliance with applicable local data protection and consumer laws
• Best-effort basis given resource constraints
16.7 Consumer Protection Rights
Where legally required and not able to be limited:
• European consumers: 14-day withdrawal right for digital content (waived if service begins with consent before period ends)
• Australian consumers: Statutory guarantees under ACL cannot be excluded
• Brazilian consumers: Rights under CDC may not be waivable
• Other jurisdictions: Mandatory consumer protections apply
Nothing in these Terms limits consumer rights that cannot be waived by law.
16.8 Contact for Specific Regions
GDPR Representative (EU): [To be appointed if required]
UK Representative: [To be appointed if required]
Grievance Officer (India): [To be appointed if required]
DPO (Data Protection Officer): giomind.app@gmail.com
17. DISPUTE RESOLUTION & ARBITRATION
⚠️ IMPORTANT – THIS SECTION AFFECTS YOUR LEGAL RIGHTS ⚠️
17.1 Informal Dispute Resolution (Required First Step)
BEFORE filing any claim, you agree to:
1. Contact us at: giomind.app@gmail.com
2. Describe your dispute in detail
3. Provide your proposed resolution
4. Allow 60 days for us to attempt resolution
This is a MANDATORY first step.
17.2 Binding Arbitration (Where Permitted)
TO THE EXTENT PERMITTED BY LAW, any disputes that cannot be resolved informally shall be resolved through BINDING ARBITRATION rather than court litigation.
Arbitration means:
• A neutral arbitrator (not a judge or jury) decides the dispute
• The process is less formal than court
• Discovery is limited
• Arbitrator's decision is final and binding
• Very limited grounds for appeal
17.3 Class Action Waiver (Where Permitted)
TO THE EXTENT PERMITTED BY LAW, you agree to arbitrate disputes on an INDIVIDUAL BASIS ONLY.
You WAIVE the right to:
❌ Participate in class action lawsuits
❌ Participate in class arbitrations
❌ Serve as a class representative
❌ Join with other users in consolidated proceedings
Each user's claims must be arbitrated individually.
17.4 Arbitration Rules & Procedures
If arbitration is required:
• Location: İzmir, Turkey (or your location if required by law)
• Rules: [Istanbul Arbitration Centre / ICC / LCIA rules] - to be specified
• Language: English or Turkish
• Costs: Each party bears own costs unless otherwise required by law
• Governing Law: Laws of Republic of Turkey
17.5 Exceptions to Arbitration
Arbitration does NOT apply to:
• Small claims court actions (below jurisdictional limit)
• Intellectual property disputes
• Requests for injunctive relief
• Actions where arbitration is prohibited by law
17.6 Jurisdictional Variations
Some jurisdictions do not permit arbitration agreements or class action waivers for consumer contracts:
EUROPEAN UNION: EU consumers retain right to go to court in their country of residence.
QUEBEC, CANADA: Arbitration and class action waiver may not be enforceable.
AUSTRALIA: Consumer disputes may proceed in court or tribunal.
OTHER REGIONS: If arbitration is unenforceable, litigation shall proceed in courts specified in Section 18 (Governing Law).
17.7 Opt-Out of Arbitration (Where Applicable)
If your jurisdiction permits opt-out:
• You may opt out within 30 days of first accepting these Terms
• Send written notice to: giomind.app@gmail.com
• Subject: "Arbitration Opt-Out"
• Include: Name, email, and statement: "I opt out of the arbitration provision"
17.8 Severability of Dispute Resolution
If any part of this dispute resolution section is found unenforceable:
• That part is severed
• Remaining provisions continue to apply
• If class action waiver is unenforceable, entire arbitration clause is void
18. GOVERNING LAW & JURISDICTION
18.1 Governing Law
UNLESS OTHERWISE REQUIRED BY MANDATORY CONSUMER PROTECTION LAWS:
These Terms are governed by the laws of:
🇹🇷 REPUBLIC OF TURKEY
Without regard to conflict of law principles.
18.2 Exclusive Jurisdiction (Where Permitted)
Subject to mandatory consumer protection laws and arbitration provisions:
Exclusive jurisdiction and venue for any disputes shall be:
📍 İzmir Courts and Enforcement Offices, İzmir, Turkey
18.3 Consumer Protection Overrides
Where you are a consumer and local law provides:
• You cannot be deprived of mandatory consumer protection laws
• You may bring proceedings in your country of residence
• Local law governs specific consumer rights
Examples:
• EU consumers: May sue in their home country; EU consumer law applies
• UK consumers: May sue in the UK; UK consumer law applies
• Australian consumers: May use local tribunals; ACL applies
• Quebec consumers: Quebec law applies; may use Quebec courts
18.4 Submission to Jurisdiction
By using GioMind, you:
• Submit to personal jurisdiction in İzmir, Turkey (where permitted)
• Waive objections to venue (where permitted)
• Agree to service of process via email
19. MODIFICATIONS TO TERMS & SERVICE
19.1 Right to Modify Terms
We reserve the right to modify, amend, or update these Terms at any time.
Changes may be made:
• To comply with legal requirements
• To reflect new features or services
• To address security or operational concerns
• For any other reason at our discretion
19.2 Notice of Changes
When we modify these Terms:
• Updated Terms will be posted in the App
• "Last Updated" date will be changed
• Notification may be sent via email or in-app message (at our discretion)
• Notice period required by local law will be provided (typically 30 days)
19.3 Acceptance of Changes
Continued use of GioMind after Terms are modified constitutes:
• Your acceptance of the modified Terms
• Agreement to be bound by the new Terms
• Waiver of any objections to the changes
19.4 Rejection of Changes
If you do not agree to modified Terms:
• You must stop using the Service
• You should cancel your subscription
• You should delete your account
Continued use after changes = acceptance.
19.5 Material Changes
For material changes that negatively impact your rights:
• We will provide reasonable advance notice (typically 30 days)
• You may cancel your subscription without penalty before changes take effect
• If you cancel, no refund for current billing period
19.6 Right to Modify Service
We also reserve the right to:
• Modify features, functionality, or content at any time
• Add or remove features without notice
• Change technical requirements
• Discontinue the Service entirely
NO COMPENSATION will be provided for modifications or discontinuation.
20. TERMINATION & ACCOUNT DELETION
20.1 Termination by You
You may terminate your account at any time by:
• Canceling your subscription (through Apple App Store)
• Deleting your account in the App (Settings → Delete Account)
• Contacting us at giomind.app@gmail.com
20.2 Termination by GioMind
We reserve the right to suspend or terminate your account immediately and without notice if:
• You violate these Terms
• You engage in prohibited conduct
• You provide false information
• You are under 18 years old
• We suspect fraud or illegal activity
• Required by law or legal process
• We discontinue the Service
20.3 Effect of Termination
Upon termination:
• Your right to access the Service immediately ends
• Your subscription is canceled (no refund for current period)
• Your data will be deleted per our Privacy Policy (typically within 90 days)
• You remain liable for all charges incurred before termination
• Provisions that should survive termination remain in effect
20.4 No Refunds Upon Termination
If your account is terminated (by you or us):
❌ NO refunds for unused subscription time
❌ NO compensation for lost data or access
❌ NO reimbursement for any fees paid
20.5 Surviving Provisions
The following sections survive termination:
• Intellectual Property Rights
• Limitation of Liability
• Disclaimers of Warranties
• Indemnification
• Governing Law
• Dispute Resolution
• Any other provisions that by their nature should survive
21. INDEMNIFICATION
21.1 Your Agreement to Indemnify
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS GioMind, its owners, developers, employees, contractors, officers, directors, agents, affiliates, partners, licensors, and service providers from and against ANY AND ALL:
• Claims
• Demands
• Losses
• Damages
• Liabilities
• Costs and expenses (including reasonable attorneys' fees)
Arising from or related to:
✓ Your use or misuse of the Service
✓ Your violation of these Terms
✓ Your violation of any law or regulation
✓ Your violation of any third-party rights
✓ Any content you submit or transmit
✓ Any decisions you make based on the Service
✓ Your negligence or willful misconduct
✓ Any health issues arising from your use of the Service
21.2 Defense of Claims
If a claim is made:
• We will notify you promptly
• You will cooperate fully with our defense
• We may assume exclusive defense and control
• You will not settle without our written consent
21.3 Scope of Indemnification
This indemnification applies even if:
• Claims are brought by third parties
• We are found partially at fault
• Claims involve joint liability
This is IN ADDITION TO, not instead of, other limitations on liability.
22. ADDITIONAL LEGAL PROVISIONS
22.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the ENTIRE AGREEMENT between you and GioMind regarding the Service.
This Agreement supersedes:
• All prior or contemporaneous agreements
• All prior discussions or negotiations
• All prior understandings (written or oral)
• Any conflicting terms presented at checkout or elsewhere
22.2 Severability
If any provision of these Terms is found to be:
• Unenforceable
• Invalid
• Illegal
Then:
• That provision shall be modified to the minimum extent necessary to make it enforceable
• If modification is not possible, the provision shall be severed
• All other provisions remain in full force and effect
This applies on a jurisdiction-by-jurisdiction basis – if a provision is invalid in one country, it remains valid elsewhere.
22.3 No Waiver
Our failure to enforce any right or provision does NOT constitute a waiver of:
• That right or provision
• Any other right or provision
• The right to enforce in the future
Waivers must be in writing and signed by an authorized representative of GioMind.
22.4 Assignment
You may NOT:
❌ Assign or transfer these Terms or your account
❌ Delegate your rights or obligations
❌ Transfer your subscription
Any attempted assignment is void.
WE MAY:
✓ Assign or transfer these Terms without restriction
✓ Delegate our obligations to third parties
✓ Transfer the Service to a successor entity (merger, acquisition, sale of assets)
22.5 Force Majeure
GioMind is NOT liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:
• Natural disasters (earthquakes, floods, fires, storms)
• War, terrorism, or civil unrest
• Government actions, embargoes, or sanctions
• Pandemics or epidemics
• Labor strikes or disputes
• Internet or telecommunications failures
• Power outages
• Acts of God
• Third-party service failures (OpenAI, Firebase, Apple, etc.)
During force majeure events:
• Our obligations are suspended
• No refunds or compensation will be provided
• We will make reasonable efforts to resume service
22.6 Relationship of Parties
Nothing in these Terms creates:
❌ Partnership, joint venture, or agency relationship
❌ Employment relationship
❌ Franchiser-franchisee relationship
You are an independent user with no authority to bind GioMind.
22.7 Third-Party Beneficiaries
These Terms do NOT confer any rights or benefits to:
• Third parties
• Non-parties to this Agreement
EXCEPT: Our service providers, licensors, and affiliates are third-party beneficiaries of sections limiting liability and requiring indemnification.
22.8 Interpretation
• Headings are for convenience only and do not affect interpretation
• "Including" means "including but not limited to"
• Singular includes plural and vice versa
• "Or" is not exclusive
• In case of ambiguity, Terms shall NOT be construed against the drafter
22.9 Electronic Communications Consent
By using GioMind, you consent to:
✓ Receive electronic communications from us
✓ Receive service-related emails, notifications, and updates
✓ Electronic delivery of agreements, notices, and disclosures
✓ Electronic signatures being legally binding
You may opt out of marketing emails but cannot opt out of essential service communications.
22.10 Feedback & Suggestions
If you provide feedback, ideas, or suggestions:
• They become our property
• We may use them without compensation
• We may use them without attribution
• We have no obligation to implement them
• You waive any moral rights or authorship claims
22.11 Government Users (US)
If you are a US government entity:
• The Service is a "commercial item" as defined in FAR 2.101
• Use is subject to commercial terms
• No additional rights are granted beyond these Terms
22.12 California-Specific Provisions
California residents are entitled to:
• Information about data collection (see Privacy Policy)
• Opt-out of sale of personal information (we do NOT sell data)
• CCPA rights as described in Section 15
Under California Civil Code Section 1789.3, you may contact:
Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
Phone: (916) 445-1254 or (800) 952-5210
22.13 Digital Millennium Copyright Act (DMCA)
We comply with DMCA provisions.
Copyright infringement claims should be sent to:
Include:
• Identification of copyrighted work
• Identification of infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature
Counter-notifications may be submitted if you believe content was wrongly removed.
22.14 Accessibility
We strive to make GioMind accessible to users with disabilities.
If you experience accessibility issues:
Subject: "Accessibility Issue"
We will make reasonable efforts to address accessibility concerns, but we do NOT guarantee:
• Full compliance with WCAG 2.1 or other standards
• Compatibility with all assistive technologies
• That all content will be accessible to all users
23. CONTACT INFORMATION & SUPPORT
23.1 How to Contact Us
For questions, concerns, or support regarding:
• These Terms of Use
• Your account
• Privacy or data protection
• Billing issues
• Technical problems
• General inquiries
Contact us at:
📧 Email: giomind.app@gmail.com
23.2 Response Time
We strive to respond to inquiries within:
• 5-7 business days for general inquiries
• 30 days for privacy rights requests (as required by law)
• 60 days for dispute resolution (before arbitration)
Response times are not guaranteed and may be longer during high volume periods.
23.3 Business Information
Service Provider: [GioMind / Legal Entity Name - To be completed]
Business Address: [To be completed]
Registration Number: [If applicable - To be completed]
Tax ID: [If applicable - To be completed]
23.4 Platform Information
Available on: Apple App Store (iOS only)
Supported Devices: iPhone, iPad
Minimum iOS Version: [Version - To be completed]
23.5 Language of Communication
• Primary language: English
• Turkish may be available for support
• Other languages on best-effort basis
23.6 Grievance Redressal (India)
If required by Indian law, grievance officer contact:
[To be appointed if necessary]
24. ACKNOWLEDGMENT & FINAL PROVISIONS
24.1 Your Acknowledgment
BY USING GIOMIND, YOU ACKNOWLEDGE THAT:
✓ You have read these Terms in their entirety
✓ You understand these Terms and agree to be bound by them
✓ You understand this is a legal agreement between you and GioMind
✓ You are at least 18 years old (or age of majority in your jurisdiction)
✓ You understand the limitations and disclaimers contained in these Terms
✓ You understand the liability limitations and assumption of risk
✓ You understand the arbitration and class action waiver provisions
✓ You understand GioMind is NOT a medical or mental health service
✓ You understand AI-generated content may be inaccurate or harmful
✓ You accept all risks associated with using the Service
✓ You understand no refunds or free trials are available
✓ You understand the Service may be modified or discontinued at any time
✓ You have no expectation of confidentiality or privacy beyond what is stated in the Privacy Policy
✓ You understand that in many jurisdictions, liability limitations and disclaimers may not be enforceable for consumer contracts, and mandatory consumer rights may apply
24.2 Legally Binding Agreement
These Terms form a LEGALLY BINDING CONTRACT between you and GioMind.
If you do not agree to ALL provisions of these Terms, you MUST NOT use the Service.
24.3 Compliance Certification
By using GioMind, you certify that:
✓ Your use complies with all applicable laws
✓ You are not located in a restricted jurisdiction
✓ You are not on any government restricted party list
✓ You will not use the Service for illegal purposes
24.4 Risk Assumption
YOU EXPRESSLY ASSUME ALL RISKS associated with:
• Using AI-generated wellness content
• Relying on the Service for personal well-being
• Any health impacts from meditation or breathing exercises
• Technical failures or service interruptions
• Data loss or privacy breaches
• Any other risks inherent in digital wellness services
24.5 Maximum Legal Protection
THESE TERMS ARE DESIGNED TO PROVIDE GIOMIND WITH THE MAXIMUM LEGAL PROTECTION PERMITTED BY LAW.
To the extent any provision is limited or unenforceable in your jurisdiction:
• It shall be enforced to the maximum extent permitted
• All other provisions remain in full force
• You acknowledge these protections are essential to providing the Service
⚠️ FINAL CRITICAL REMINDERS ⚠️
1. GIOMIND IS NOT MEDICAL CARE
→ Never use instead of professional healthcare
→ Always consult licensed professionals for health concerns
2. AI CONTENT IS UNVERIFIED
→ May be inaccurate, incomplete, or harmful
→ You are solely responsible for how you use it
3. NO WARRANTIES OR GUARANTEES
→ Service provided "as is" with all faults
→ We make no promises about results or reliability
4. LIMITED LIABILITY
→ Maximum liability: Lesser of amount paid or $10 USD
→ Not liable for health, financial, or consequential damages
5. MANDATORY ARBITRATION (where permitted)
→ Disputes resolved by arbitration, not court
→ No class actions permitted
6. NO REFUNDS OR FREE TRIALS
→ Monthly subscription only
→ All refunds through Apple App Store
7. SERVICE MAY CHANGE OR END
→ Features may be modified without notice
→ Service may be discontinued entirely
8. YOU USE AT YOUR OWN RISK
→ All risks assumed by you
→ We are not responsible for your decisions or outcomes
📄 END OF TERMS OF USE
Last Updated: December 1, 2025
Thank you for reading.
By clicking "I Agree" or by using GioMind, you accept these Terms.
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